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Frequently Asked Questions
Our Frequently Asked Questions section provides detailed answers about our products, ordering process, quality standards, and delivery options. Find essential information to help you make informed decisions and ensure a seamless experience with our wholesale ready-to-cook meals.
What is your Minimum Order Quantity (MOQ)?
Our Minimum Order Quantity (MOQ) is 30 pieces, designed to accommodate various business needs. For the Kuala Lumpur area in Malaysia, the minimum order is 2 pieces, ensuring flexibility for smaller businesses or trial orders. This structure helps businesses manage inventory effectively while enjoying our premium products.
What are your lead times for delivery?
Our standard delivery time ranges from 15 to 30 days, ensuring timely fulfillment of orders. For clients in the Kuala Lumpur area, we offer a quicker delivery time of within 7 days. This efficient delivery schedule helps businesses maintain steady inventory levels and meet customer demand promptly.
How do you ensure the safety of your products during packaging?
We maintain strict supervision during the packaging process to ensure product integrity and safety. Each batch undergoes meticulous inspection, and advanced equipment monitors hygiene conditions in real time. Our packaging standards prevent quality degradation during transportation and storage, ensuring that consumers receive fresh, high-quality ready-to-cook meals every time.
How do you maintain product quality standards?
Our rigorous quality inspection system ensures the safety, taste, and high quality of our ready-to-cook meals. Our experienced team conducts multiple checkpoints during production using advanced testing equipment. We inspect appearance, taste, nutritional content, and microbial indicators. Packaging is also strictly supervised to maintain integrity during transport and storage, ensuring consistent product quality.